Cocoon
Intelligence / AI operations

Dot & AI operations

17 calls live · 1,204 calls 7d · 8,412 min · prompt v18 · £9,240 spend 7d
OverviewTranscriptsPromptsCosts
Calls live
17
now
Avg call length
6m 20s
−40s7d
Completion rate
94%
+2pt7d
Candidate rating
4.7
+0.130d
Spend / call
£1.42
−9%7d
Safety flags
3
+17d

Model & cost mix

7 days
Voice (Dot calls)
£5,730
Screening summaries
£1,940
Role brief drafting
£830
Cost per hire
£151
Budget £12k / wk77% used

Transcript review — sampled 5%

9 pending
CandidatePurposeLenSent.FlagWhen
Sophie BennettScreening · F&F7m 12s0.8214:48Listen
Tom WhitfordCoaching9m 03s0.7413:20Listen
Callum ReidScreening · Merid.4m 41s0.31Distress12:02Listen
Ewan DoyleOnboarding2m 09s0.44Drop-off10:31Listen
Reviewer: T&S rotaEscalate to safety lead

Prompt versions

Dot · screening
VersionAuthorTrafficState
v18 warmerE. Rowe88%Live
v19 probesM. Patel12%Testing
v17E. Rowe0%Archived

Failure modes

7 days
Candidate hung up < 60s
52
ASR confidence low
33
Provider timeout
19

Safety & tone

Guardrails
Distress language detected · Callum Reid12:02 · human follow-up sentEscalated
Salary advice outside policyprompt v19 · 2 callsReview
Dot never gives hiring verdicts to candidates. Any transcript containing a verdict is auto-flagged and withheld.